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EAPOC's Commitment to Protecting Your Privacy

EAPOC (Evidence at the Point-of-Care) leverages patient-entered data to provide healthcare providers with evidence-based clinical decision support for chronic diseases, instantly and at the point of care, to help improve patient care. The Electronic Asthma Management System (eAMS) is a decision support tool offered by EAPOC. EAPOC’s Platform was built with privacy by design, with data security and privacy engineered from the ground up to ensure adherence to privacy legislation in Canada, using encryption in transit and at rest.

The Personal Health Information Protection Act (PHIPA) in Ontario sets out rules for the collection, use and disclosure of personal health information. The law applies to health information custodians and organizations who provide to them. The legislation works to balance individual's right to privacy with the legitimate needs if persons and organizations providing health care services. As EAPOC will be collecting, processing and disclosing personal health data between healthcare providers and patients , we adhere to PHIPA.

In Canada, the federal Personal Information Protection and Electronic Documents Act (PIPEDA) applies except where substantially similar legislation exists at the provincial level. The purpose of PIPEDA is to “govern the collection, use and disclosure of personal information in a manner that recognizes the right of privacy of individuals with respect to their personal information and the need of organizations to collect, use or disclose personal information for purposes that a reasonable person would consider appropriate in the circumstances ”. EAPOC is defined as an “organization” under PIPEDA, and is be subject to all of the obligations defined under those roles. EAPOC is committed to protecting and respecting the personal information of its users, in accordance with PIPEDA. The following demonstrates EAPOC’s compliance with the 10 Fair Information Principles, which come from the Canadian Standards Association (CSA) Model Code for the Protection of Personal Information (which are set in Schedule 1 of PIPEDA).

An organization is responsible for personal information under its control and shall designate an individual or individuals who are accountable for the organization's compliance with the following principles.

The purposes for which personal information is collected shall be identified by the organization at or before the time the information is collected.

The knowledge and consent of the individual are required for the collection, use, or disclosure of personal information, except when inappropriate.

The collection of personal information shall be limited to that which is necessary for the purposes identified by the organization. The information shall be collected by fair and lawful means.

Personal information shall not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual or as required by law. Personal information shall be retained only as long as necessary for the fulfillment of those purposes.

Personal information shall be as accurate, complete and up-to-date as is necessary for the purposes for which it is to be used.

Personal information shall be protected by security safeguards appropriate to the sensitivity of the information.

An organization shall make readily available to individuals specific information about its policies and practices relating to the management of personal information.

Upon request, an individual shall be informed of the existence, use, and disclosure of his or her personal information and shall be given access to that information. An individual shall be able to challenge the accuracy and completeness of the information and have it amended as appropriate.

An individual shall be able to address a challenge concerning compliance with the above principles to the designated individual or individuals accountable for the organization's compliance.

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